Conversational AI systems like ChatGPT have seen remarkable advancements in recent years, revolutionizing human–computer interactions. However, evaluating the performance and ethical implications of these systems remains a challenge. This paper delves into the creation of rigorous benchmarks, adaptable standards, and an intelligent evaluation methodology tailored specifically for ChatGPT. We meticulously analyze several prominent benchmarks, including GLUE, SuperGLUE, SQuAD, CoQA, Persona-Chat, DSTC, BIG-Bench, HELM and MMLU illuminating their strengths and limitations. This paper also scrutinizes the existing standards set by OpenAI, IEEE’s Ethically Aligned Design, the Montreal Declaration, and Partnership on AI’s Tenets, investigating their relevance to ChatGPT. Further, we propose adaptive standards that encapsulate ethical considerations, context adaptability, and community involvement. In terms of evaluation, we explore traditional methods like BLEU, ROUGE, METEOR, precision–recall, F1 score, perplexity, and user feedback, while also proposing a novel evaluation approach that harnesses the power of reinforcement learning. Our proposed evaluation framework is multidimensional, incorporating task-specific, real-world application, and multi-turn dialogue benchmarks. We perform feasibility analysis, SWOT analysis and adaptability analysis of the proposed framework. The framework highlights the significance of user feedback, integrating it as a core component of evaluation alongside subjective assessments and interactive evaluation sessions. By amalgamating these elements, this paper contributes to the development of a comprehensive evaluation framework that fosters responsible and impactful advancement in the field of conversational AI.

The study addresses the potential benefits for companies of adopting ChatGPT, a popular chatbot built on a large-scale transformer-based language model known as a generative pre-trained transformer (GPT). Chatbots like ChatGPT may improve customer service, handle several client inquiries at once, and save operational costs. Moreover, ChatGPT may automate regular processes like order tracking and billing, allowing human employees to focus on more complex and strategic responsibilities. Nevertheless, before deploying ChatGPT, enterprises must carefully analyze its use cases and restrictions, as well as its strengths and disadvantages. ChatGPT, for example, requires training data that is particular to the business domain and might produce erroneous and ambiguous findings. The study identifies areas of deployment of ChatGPT's possible benefits in enterprises by drawing on the literature that is currently accessible on ChatGPT, massive language models, and artificial intelligence. Then, using the PSI (Preference Selection Index) and COPRAS (Complex Proportional Assessment) approaches, potential advantages are taken into account and prioritized. By highlighting current trends and possible advantages in the industry, this editorial seeks to provide insight into the present state of employing ChatGPT in enterprises and research. ChatGPT may also learn biases from training data and create replies that reinforce those biases. As a result, enterprises must train and fine-tune ChatGPT to specific operations, set explicit boundaries and limitations for its use, and implement appropriate security measures to avoid malicious input. The study highlights the research gap in the dearth of literature by outlining ChatGPT's potential benefits for businesses, analyzing its strengths and limits, and offering insights into how organizations might use ChatGPT's capabilities to enhance their operations.

The rapid evolution of the metaverse has led to the emergence of numerous metaverse technologies and productions. From a computer systems perspective, the metaverse system is a complex, large-scale system that integrates various state-of-the-art technologies, including AI, blockchain, big data, and AR/VR. It also includes multiple platforms, such as IoTs, edges, data centers, and diverse devices, including CPUs, GPUs, NPUs, and 3D glasses. Integrating these technologies and components to build a holistic system poses a significant challenge for system designers. The first step towards building the metaverse is to instantiate and evaluate the challenges and provide a comprehensive benchmark suite. However, to the best of our knowledge, no existing benchmark defines the metaverse challenges and evaluates state-of-the-art solutions from a holistic perspective. In this paper, we instantiate metaverse challenges from a system perspective and propose MetaverseBench, a holistic and comprehensive metaverse benchmark suite. Our preliminary experiments indicate that the existing system performance needs to catch up to the requirements of the metaverse by two orders of magnitude on average.

Cognitive psychology delves on understanding perception, attention, memory, language, problem-solving, decision-making, and reasoning. Large Language Models (LLMs) are emerging as potent tools increasingly capable of performing human-level tasks. The recent development in the form of Generative Pre-trained Transformer 4 (GPT-4) and its demonstrated success in tasks complex to humans exam and complex problems has led to an increased confidence in the LLMs to become perfect instruments of intelligence. Although GPT-4 report has shown performance on some cognitive psychology tasks, a comprehensive assessment of GPT-4, via the existing well-established datasets is required. In this study, we focus on the evaluation of GPT-4’s performance on a set of cognitive psychology datasets such as CommonsenseQA, SuperGLUE, MATH and HANS. In doing so, we understand how GPT-4 processes and integrates cognitive psychology with contextual information, providing insight into the underlying cognitive processes that enable its ability to generate the responses. We show that GPT-4 exhibits a high level of accuracy in cognitive psychology tasks relative to the prior state-of-the-art models. Our results strengthen the already available assessments and confidence on GPT-4’s cognitive psychology abilities. It has significant potential to revolutionise the field of Artificial Intelligence (AI), by enabling machines to bridge the gap between human and machine reasoning.

Algorithmic fairness research is currently receiving significant attention, aiming to ensure that algorithms do not discriminate between different groups or individuals with similar characteristics. However, with the popularization of algorithms in all aspects of society, algorithms have changed from mere instruments to social infrastructure. For instance, facial recognition algorithms are widely used to provide user verification services and have become an indispensable part of many social infrastructures like transportation, health care, etc. As an instrument, an algorithm needs to pay attention to the fairness of its behavior. However, as a social infrastructure, it needs to pay even more attention to its impact on social fairness. Otherwise, it may exacerbate existing inequities or create new ones. For example, if an algorithm treats all passengers equally and eliminates special seats for pregnant women in the interest of fairness, it will increase the risk of pregnant women taking public transport and indirectly damage their right to fair travel. Therefore, algorithms have the responsibility to ensure social fairness, not just within their operations. It is now time to expand the concept of algorithmic fairness beyond mere behavioral equity, assessing algorithms in a broader societal context, and examining whether they uphold and promote social fairness. This article analyzes the current status and challenges of algorithmic fairness from three key perspectives: fairness definition, fairness dataset, and fairness algorithm. Furthermore, the potential directions and strategies to promote the fairness of the algorithm are proposed.